Home / Quality Standards

Quality standards

What is checked before a product is listed, and what is not listed.

Desk-top power module set into a walnut veneer surface
01

Tops and edges

Top thickness relative to span. Substrate stated: particleboard, MDF or plywood, with density. Edge banding type (PVC or ABS), thickness, and whether machine-applied.

02

Load ratings

Shelf capacity stated per shelf. Checked against shelf thickness and support type. Anti-tip kit must be in the carton.

03

Hardware

Drawer slides: full-extension, ball-bearing, rated load. Hinges, locks, leveling feet. Gas lifts on seating must carry a certification mark (BIFMA, SGS or TUV).

04

Finish

Color and grain matched within a series. Finish type stated: laminate, veneer, paint or solid wood.

05

Packaging

Corner and edge protection. Carton burst strength. Parts separated inside the box. Freight class confirmed for LTL items.

06

Assembly

Instructions in English. Hardware bagged and labelled. Pre-drilled holes aligned. Assembly time stated. Items that need professional installation are marked.

Not listed

  • Load ratings without manufacturer documentation.
  • Particleboard described as solid wood or veneer.
  • Seating without gas-lift certification.
  • Oversize items without corner protection.
  • Products without a documented supply chain.
Sourcing